Collab.com homepage screenshot

Collab.com

Star Icon Star Icon Star Icon Star Icon Star Icon 0 reviews

Pricing Model:

Tool Category:

Visit Website
Vote Icon Vote: Empty Star Icon Empty Star Icon Empty Star Icon Empty Star Icon Empty Star Icon

About Collab.com

Collab’s Contact Center Software with AI integration offers a cutting-edge Cloud Contact Center solution to more than 600 customers across 70 countries. With over 15 years of experience in delivering Digital Transformation to businesses, Collab has established a strong network of partners. Our software enables omnichannel management of various communication channels such as voice, video, e-mail, instant messaging, and social media, all in a single interface. It is WebRTC-based and can be accessed through any browser. Our software also offers self-service options through IVR and Bots, as well as advanced real-time reporting features. Quality monitoring is made possible with Speech Analytics, while Voice & Screen Recording ensures accurate record-keeping. Additionally, our software offers intelligent routing for efficient call handling.

Featured On Badge

Similar Tools

Viff.ai homepage screenshot

Viff.ai

Customer Support
Free Trial

Hotel Review Replier Viff is an AI tool that generates personalized, courteous, and contextual responses to reviews from h...

Caffeinated CX homepage screenshot

Caffeinated CX

Customer Support
Paid

Caffeinated CX is an AI-powered tool that automates response processes to improve customer support efficiency. It analyzes...

Cohere homepage screenshot

Cohere

Customer Support
Paid

Cohere.io is an innovative AI-powered platform that empowers customer experience (CX) teams to resolve tickets quickly, re...

Quick Reply homepage screenshot

Quick Reply

Customer Support
Free

Quickreply is an AI Reply Generator that utilizes artificial intelligence to simplify the process of responding to message...